Frequently Asked Questions about Renting a Car

To rent a car with Promotor Rent a Car you must:

• Be at least 21 years old
• Hold a valid driving licence issued at least 12 months ago

Our requirements are simple and straightforward, ensuring a quick and hassle-free rental process.

At vehicle pick-up, the following original documents are required:

• Valid driving licence
• Identity document (national ID card or passport)
• Credit or debit card for the security deposit (depending on the vehicle category)

There are no complicated procedures – everything is clearly explained before signing the rental agreement.

For rentals longer than 3 days within Romania we offer unlimited mileage, so you can travel freely without worrying about extra charges.

Yes. You can add up to 3 additional drivers for an extra fee, giving you greater flexibility throughout your trip.

Contact the car rental agency immediately using the number provided in your rental agreement.

• 24/7 roadside assistance throughout Romania
• Full support in handling the situation
• Replacement vehicle, if required

Promotor Rent a Car is by your side for the entire duration of your rental.

An international driving permit is only required for drivers whose licence was issued outside the European Union or whose licence uses a non-Latin script.

Yes. We offer airport pick-up and drop-off in all major cities across Romania. One of our agents will meet you at the agreed time for a quick and efficient handover.

Yes. Please contact us at least 24 hours before your rental agreement expires. If the vehicle is available, the extension is processed quickly via an addendum to your contract.