Replacement car covered by RCA insurance. At no cost to you.

Yes. For the car and period confirmed through the Promotor Rent a Car service, you pay no rental costs, make no upfront payment and provide no deposit. We recover the rental cost from the RCA insurer. We explain the terms of use before handover.

Promotor Rent a Car finds your replacement car and handles the paperwork and recovery of the rental cost. You send us the required documents and sign the relevant paperwork. You do not need to pay for the rental and then claim the money back yourself.

We find you the same car or one in a similar class to your damaged vehicle. It may be the same model or a comparable alternative, depending on availability. Tell us if you need an automatic car, more seats or luggage space. We confirm the model and its features before handover.

We establish the rental period based on the condition of your car, the repair estimate and the insurance claim and workshop documents. The justified repair duration matters; there is no fixed number of days for every accident. We confirm the period before handover.

Let us know as soon as you learn that the repair schedule has changed. We review the updated workshop documents and confirm whether your replacement car use can be extended, and until when.

Yes, you can contact us in this situation too. The fact that your car can still be driven does not, on its own, establish when or how long it will be unavailable for repairs. We review its condition and the workshop documents before confirming the RCA-covered rental period.

We generally need the agreed accident statement or police documents, proof of claim notification and the damage assessment report, the vehicle registration certificate, your identity document and driving licence. To establish the repair period, we use the repair estimate and workshop check-in documents. We will tell you what is needed in your case; you can contact us even if you do not have all the documents yet.

We can usually provide a car on the same day or the day after receiving the required documents, depending on your location, availability and the stage of your claim. We confirm the exact timing before handover.

Yes. We arrange the service throughout Romania, with free delivery and collection. We can arrange handover at the workshop, your home or your office. Tell us your town and preferred address, and we will confirm the handover location and time.

Yes. You can choose an authorised repair workshop. Tell us where your car is being repaired and the stage of the repairs so we can arrange the rental and the necessary paperwork.

Yes, you can also get a replacement car if your vehicle is an economic total loss, provided another driver caused the accident and your damaged car cannot be driven due to its condition and will not be repaired. Rental costs are covered by the at-fault driver’s RCA insurance for the period between notification of the claim and the insurer issuing its compensation offer. We handle the paperwork and recovery of the rental cost. You pay no rental costs for the confirmed period.

Tell us the insurer and the type of claim, and we will review your circumstances. The service described here is for people whose vehicle was damaged in an accident caused by another driver. Having CASCO cover or being at fault does not automatically mean that rental costs are covered through this service. Contact us to find out which option applies.